Free delivery within NCR, Cebu City, and Davao City. Flat shipping rates for all other areas in Luzon, Visayas, and Mindanao. PAY VIA GCASH, PAYMAYA, PAYPAL, PERA PADALA, BANK DEPOSIT, FUND TRANSFER

Delivery Guide

Hello, thank you for visiting our page. Below are guidelines regarding delivery that may be of help to you. 

Delivery

1. Prevailing shipping and delivery rates during the Open House are good for orders placed until May 15, 2020 only. 

2. Deliveries within NCR, Cebu City, and Davao City are free for orders placed from May 8 to May 15, 2020. 

3. Flat shipping fees will apply regardless of order volume for orders placed in areas outside NCR, Cebu City, and Davao City from May 8 to May 15, 2020. 

4. Deliveries will start from May 18 onward. 

5. NCR, Cebu City, and Davao City orders will be delivered within three to five days from May 18. 

6. All other orders will need five to seven days delivery time. 

7. Please ensure that you provide your exact address. 

8. Please select your shipping zone upon check out. 

Payment 

1. Only confirmed payments will be processed. 

2. Confirmation of payments--aside from Paypal--must be sent to shop@vibalgroup.com. 

2. Please send an email to shop@vibalgroup.com for queries regarding your order. 

FAQ

1. When will you process my order? 

As soon as we receive payment. You may pay via Paypal, bank deposit, fund transfer, Pera Padala, GCash, or PayMaya. Please email proof of payment to shop@vibalgroup.com. 

Upon receipt of proof of payment we will email you your receipt. 

2. When do I know when my order will be delivered? 

You will receive a notification once your order is ready for delivery by email and text message. 

3. I already ordered and paid for books. But I decided to buy another batch of books. Do I have to pay for another delivery fee? 

If your initial order is not en route for delivery, you don't need to pay additional delivery fees for additional orders. Just send an email to shop@vibalgroup.com. If you are paying via bank deposit, fund transfer, Pera Padala, GCash, or PayMaya for your next order and you already paid for your first order, do not include the delivery fee for your next order.